Twise Help Center
  • Welcome 👋
    • Quick start guide
    • [Video] Beginners guide on how to edit and share a twise
    • [Video] Tips, tricks and admin walk through
  • Content
    • How twise learns from your content
    • Knowledge cards
    • Best practise for adding content
    • Understanding how twise works with your content
    • How to match answers with visuals
    • Include links in answers
    • What kind of content can be uploaded?
    • Video and audio files
    • Adding lists and structured content
    • The basics of how knowledge retrieval works
    • Bulk import content via CSV or XML file
  • Content - Collections
    • What are collections?
  • Collections API - Events
  • Importing a collection via a Twise XML Feed
  • SHARING
    • [Video tutorial] How to get twise onto your website
    • How to share a twise
    • Website widget
    • Embed onto your site
    • Access rights
  • OTHER
    • Understand the Visitor: Setting Up Twise for Personalized Engagement
    • Lead capturing
    • Contact form & CTA
    • Insights
    • Voices
    • Privacy and security
    • Zapier Integration
    • How to iterate and improve answer quality
    • How do I upgrade to a paid plan?
    • How do credits work and what happens if you run out?
    • Delete a twise
    • API Guide
    • Enterprise plan onboarding
  • DESIGN
    • How to add a menu & navigation
    • Custom design
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  1. Welcome 👋

Quick start guide

Creating a twise is easy. The very first time you sign up you will be presented with two options:

  1. Create from website (recommended)

  2. Create from scratch

We suggest you try creating from your website which will:

  • Pull in the styles and the logo from your website.

  • Learn from the home page and the about page

  • Create somewhere between 50 to 100 knowledge cards based on the knowledge that he learns.

  • Create the right custom instructions for the AI to represent your company in the best way possible.

We made a big effort to make this step as easy as humanly possible. In fact, you only need to add your website URL and Twise will do all the work for you.

What's next - how to improve and make it production ready

Once you're done with this initial setup, you can dive deeper into configuring your twise further. Which can include changing the design, adding a lot more content (including uploading documents, videos, audio files, images, etc.)

Twise was built to also make it super simple for you to give your AI all the knowledge and information about you and your business. Explore How twise learns from your content

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Last updated 7 months ago