Twise Help Center
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On this page
  • What information is captured in the form?
  • How will I be notified?
  • How do I activate the form?
  • Make the button link to another page
  1. OTHER

Contact form & CTA

PreviousLead capturingNextInsights

Last updated 1 year ago

Twise can display a button at the top that can either open a contact form or link to an external page. The standard button says "Contact Us" and this can be customised to any text.

What information is captured in the form?

The form asks for the users email and allows them to add a message.

How will I be notified?

When the user submits a form you will get an email similar to the one you receive if you have the lead function enabled. It contains the full conversation history.

How do I activate the form?

To activate the form go to LEADS > Setup

You can change the button text as well as add a custom url.

Make the button link to another page

By adding a custom url you can link the button to any external site. The link will open in a new window.

See the button at the top right corner.