Twise Help Center
  • Welcome 👋
    • Quick start guide
    • [Video] Beginners guide on how to edit and share a twise
    • [Video] Tips, tricks and admin walk through
  • Content
    • How twise learns from your content
    • Knowledge cards
    • Best practise for adding content
    • Understanding how twise works with your content
    • How to match answers with visuals
    • Include links in answers
    • What kind of content can be uploaded?
    • Video and audio files
    • Adding lists and structured content
    • The basics of how knowledge retrieval works
    • Bulk import content via CSV or XML file
  • Content - Collections
    • What are collections?
  • Collections API - Events
  • Importing a collection via a Twise XML Feed
  • SHARING
    • [Video tutorial] How to get twise onto your website
    • How to share a twise
    • Website widget
    • Embed onto your site
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  • OTHER
    • Understand the Visitor: Setting Up Twise for Personalized Engagement
    • Lead capturing
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    • Zapier Integration
    • How to iterate and improve answer quality
    • How do I upgrade to a paid plan?
    • How do credits work and what happens if you run out?
    • Delete a twise
    • API Guide
    • Enterprise plan onboarding
  • DESIGN
    • How to add a menu & navigation
    • Custom design
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On this page
  • How does the navigation items work?
  • Create a navigation using AI
  • Show the navigation on start
  • Doesn't seem to work?
  1. DESIGN

How to add a menu & navigation

Your twise has a sidebar with settings, but can also have a sidebar navigation, or menu, that will help the user find more information and get quick access to specific answers or content.

PreviousEnterprise plan onboardingNextCustom design

Last updated 1 year ago

The answers that appear when users click any navigation item will appear super fast with no delay since we cache those answers once you stop editing your twise and 15 minutes has passed.

How does the navigation items work?

Essentially they work like user inputs that will query the AI to respond. The items could be anything, from something simple like About Us to a more complex query like: Who are the people behind this project?

You can add any text you want to the navigation by clicking the New Item button.

Create a navigation using AI

Twise can also create the navigation for you. You can have it create a FAQ (Frequently Asked Questions) where it will look through all your uploaded information and try to detect what some common question users might have.

You can also create topics which will look more like a conventional navigation, so not in a question format.

In both cases the AI will aim to read all the content and create the navigation for you.

Once the AI is done creating the navigation for you it will appear on this same page. Please note that this can take several minutes.

Show the navigation on start

If you toggle on this option the navigation sidebar will always be visible, on desktop, upon load.

Doesn't seem to work?

If no navigation appears this might be due to your twise having too much content so it can't be processed due to context window limitations. We will expand this as the AI models get more capable.

With sidebar navigation items - the title is then Explore
With no navigation items
The admin interface where you create the navigation
FAQ navigation has been created automatically
Navigation with all the options - see the title changes to Explore