Twise Help Center
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On this page
  • Capture leads through natural conversation
  • What contact data is captured?
  • Lead list
  • Email alert
  • Integrations
  1. OTHER

Lead capturing

PreviousUnderstand the Visitor: Setting Up Twise for Personalized EngagementNextContact form & CTA

Last updated 12 months ago

Capture leads through natural conversation

Twise is capable of capturing leads by asking the user if they wish to leave their contact details. It will do so after the user has indicated interest.

To activate this feature go to the LEADS tab and toggle Capture leads on.

Please note that it will be the AI that determines when to ask the user for their contact details.

What contact data is captured?

Twise will ask for the user to leave their email and or phone details. This will depend on the conversation as twise aims to capture the relevant data depending on the users needs.

Lead list

You can find the list of captured data under the Leads tab as a table.

Email alert

Once a lead comes in the owner of the twise receives an email that contains the conversation history.

Integrations

Can this data be sent to other systems?

This is under development. For now the data can only be accessed under the Leads tab.