# Twise Help Center

## Twise Help Center

- [Welcome 👋](https://help.twise.ai/welcome.md)
- [Quick start guide](https://help.twise.ai/welcome/quick-start-guide.md)
- [\[Video\] Beginners guide on how to edit and share a twise](https://help.twise.ai/welcome/video-beginners-guide-on-how-to-edit-and-share-a-twise.md)
- [What is new?](https://help.twise.ai/welcome/what-is-new.md): Last updated May, 2024.
- [\[Video\] Tips, tricks and admin walk through](https://help.twise.ai/welcome/video-tips-tricks-and-admin-walk-through.md): This guide walks you through a hands-on discussion about setting up and using Twise.ai, featuring tips and insights shared by René (Twise.ai) during a live walkthrough with a customer.
- [How twise learns from your content](https://help.twise.ai/content/how-twise-learns-from-your-content.md)
- [Knowledge cards](https://help.twise.ai/content/knowledge-cards.md)
- [Best practise for adding content](https://help.twise.ai/content/best-practise-for-adding-content.md)
- [Understanding how twise works with your content](https://help.twise.ai/content/understanding-how-twise-works-with-your-content.md)
- [How to match answers with visuals](https://help.twise.ai/content/how-to-match-answers-with-visuals.md)
- [Include links in answers](https://help.twise.ai/content/include-links-in-answers.md)
- [What kind of content can be uploaded?](https://help.twise.ai/content/what-kind-of-content-can-be-uploaded.md)
- [Video and audio files](https://help.twise.ai/content/video-and-audio-files.md)
- [Adding lists and structured content](https://help.twise.ai/content/adding-lists-and-structured-content.md)
- [The basics of how knowledge retrieval works](https://help.twise.ai/content/the-basics-of-how-knowledge-retrieval-works.md)
- [Bulk import content via CSV or XML file](https://help.twise.ai/content/bulk-import-content-via-csv-or-xml-file.md)
- [What are collections?](https://help.twise.ai/content-collections/what-are-collections.md)
- [Collections API - Events](https://help.twise.ai/collections-api-events.md)
- [\[Video tutorial\] How to get twise onto your website](https://help.twise.ai/sharing/video-tutorial-how-to-get-twise-onto-your-website.md)
- [How to share a twise](https://help.twise.ai/sharing/how-to-share-a-twise.md)
- [Website widget](https://help.twise.ai/sharing/website-widget.md)
- [Embed onto your site](https://help.twise.ai/sharing/embed-onto-your-site.md)
- [Access rights](https://help.twise.ai/sharing/access-rights.md)
- [Understand the Visitor: Setting Up Twise for Personalized Engagement](https://help.twise.ai/other/understand-the-visitor-setting-up-twise-for-personalized-engagement.md): This guide will help you configure your AI assistant to effectively engage visitors, collect valuable information, and provide a seamless user experience tailored to your business needs.
- [Lead capturing](https://help.twise.ai/other/lead-capturing.md)
- [Contact form & CTA](https://help.twise.ai/other/contact-form-and-cta.md)
- [Insights](https://help.twise.ai/other/insights.md): Twise provides detailed insights into what your users have been asking about, it extracts keywords, sentiments and a list of questions asked.
- [Voices](https://help.twise.ai/other/voices.md)
- [Privacy and security](https://help.twise.ai/other/privacy-and-security.md)
- [Zapier Integration](https://help.twise.ai/other/zapier-integration.md)
- [How to iterate and improve answer quality](https://help.twise.ai/other/how-to-iterate-and-improve-answer-quality.md)
- [How do I upgrade to a paid plan?](https://help.twise.ai/other/how-do-i-upgrade-to-a-paid-plan.md)
- [How do credits work and what happens if you run out?](https://help.twise.ai/other/how-do-credits-work-and-what-happens-if-you-run-out.md)
- [Delete a twise](https://help.twise.ai/other/delete-a-twise.md)
- [API Guide](https://help.twise.ai/other/api-guide.md): Training Your AI with Knowledge Cards and Content Integration
- [Enterprise plan onboarding](https://help.twise.ai/other/enterprise-plan-onboarding.md)
- [How to add a menu & navigation](https://help.twise.ai/design/how-to-add-a-menu-and-navigation.md): Your twise has a sidebar with settings, but can also have a sidebar navigation, or menu, that will help the user find more information and get quick access to specific answers or content.
- [Custom design](https://help.twise.ai/design/custom-design.md)